FAQ
You can find frequently asked questions and answers of Lotte Resort customers.
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There are no robe in the rooms except the hotels in Lotte Resort Sokcho.
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[Lotte Resort Sokcho]
Room service is only available for hotel rooms, and condo rooms are not available.
For more information, please contact Cafe Plate restaurant separately.
(Service Time: 7:30–21:00 / Inquiry: 033-634-1306)
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Entrance or rooms must be accessible for wheelchair users. There is other features such as safety bar, under sink, sliding door.
A percentage of Sales revenue is donated for welfare of the disabled.
There is not bathtub In LOTTE RESORT SOKCHO.
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[Lotte Resort Buyeo]
There are air purifiers in the rooms of 55 pyeong.
[Lotte Resort Sokcho, Jeju Artvillas]
Contact the front desk or the reservation office for rental.
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No, we don't have extra beds.
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Rooms are assigned at the front desk at checking-in. No advanced assignment is allowed.
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[Lotte Resort Sokcho]
All rooms are designed to provide ocean view.
[Lotte Resort Buyeo]
No room as a sea view.
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Baby Bed or Bed Guard + Baby Bathtub - KRW 15,000 / 1 Night
Baby bathtub, baby bottle sterilizer, air purifier, humidifier - KRW 5,000/1 night each
Stroller - Free
※Pre-booking is a must, and rental may not be possible if exhausted early.
※Bed guard installation may be restricted due to the room structure and safety reasons.
※In the case of Lotte Resort's Sokcho Hotel type, you can rent baby items for free.
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[Lotte Resort Buyeo]
There are communal microwaves in the ice-making rooms on the 2nd, 7th and 11th floor.
[Lotte Resort Sokcho]
There is no microwave in the accommodations. You can use it at Seven Eleven on the 1st basement floor.
[Jeju Artvillas]
Each accommodation has a microwave oven.
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[Lotte Resort Buyeo]
We sell simple medicines at the front desk.
[Lotte Resort Sokcho]
Medicines for external use (band, ointment) are available at the front desk for free.
No medicine is available at the convenience store.
[Jeju Artvillas]
Medicines for external use (band, ointment) are available at the front desk for free.
No medicine is available at the convenience store.
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